How to pay for your order
We accept Interac e-transfer as our only method of payment.
To send your payment, simply login to your personal online banking and send the total amount of your invoice via Interac e-transfer to: [email protected].
Setting up your transfer:
As long as you send your transfer to the correct email address ([email protected]), your payment will be automatically deposited into our account. This means you will not have to send us a password for us to deposit your payment.
Some online banking ask for a question and answer to set up a payee. If that is the case for you, set the question as "brand name" and the answer as "steppingstone". Please do not make up your own question and answer.
Please include your order number in the message option of your transfer.
Watch this helpful video:
Important to note:
Payments sent to [email protected] will be ignored and eventually cancelled. Please make sure you send you payment to the correct email address, otherwise your order will not be confirmed as paid.
Orders must be paid in full before being processed.
Orders pending payment will be automatically cancelled after 24hrs. You will receive a payment reminder prior to cancellation.
Our prices are including of tax and any additional fees, aside from applicable shipping costs listed at checkout.
We're here to help!
Don't hesitate to contact us if you have any questions or need any additional support.
You can call, chat with us live or send us an email.
See our contact information here.