We care about our customers
Returns and Exchanges:
Having an issue with item? No problem, contact us and we can help you. But first, note that:
All cannabis products are final sale.
Vape products can be returned for an exchange within 7 days of purchase with proof of order and manufacturing defect.
We do not allow exchanges, with the exception of switching an out of stock product for a different item at the time of order.
Sometimes, a refund is appropriate depending on the situation. If you think you should receive a refund, contact us.
We do not provide refunds to the payment method used to complete your order. Any refunds will be done in the form of a unique discount code provided directly to you.
Feedback or comments?
Tell us what you think! We want to hear from you.
Stepping Stone is dedicated to providing a positive experience, from visiting our website to receiving your package. If you have an issue, we care about making sure it is solved quickly and pleasantly.
Have anything you'd like us to improve on or change? Let us know!
Email us at [email protected]
|Telephone||+1 604 785 2373|